Privacy Policy
(European Union)
Privacy Policy
(European Union)
Privacy Policy
(European Union)
Last Update: March 27, 2026
Last Update: March 27, 2026
This Privacy Policy applies to EU residents only. See privacy policy for US residents.
Privacy Statement Summary
This Privacy Policy (“Policy”) explains how your information is collected, used and disclosed by Savrr Inc. (“we”/ “us” / “our”). This Policy applies where we are acting as a Data Controller, where we determine the purposes and means of the processing of that personal data, for example with respect to the personal data of our website visitors, service users, clients, partners etc.
Who will use my data?
Savrr Inc.
What for?
We will store and process your data in order to allow us to provide our products and services. This includes enabling savings goal tracking, allowing users to create and manage their Circle, delivering daily financial tips, managing subscriptions, providing customer support, and improving our services.
If you contact us, we may also send you information that we think you will be interested in. This may include a range of related products and services. We will also send any relevant details to authorities and any other organisation that requires them by law.
What will happen if I contact you?
If you contact us, we will use your data to send you the information that you have requested and updates, and other information that we think you will be interested in. This may include a range of related products and services.
What data will be stored?
We will store your personal details in order to provide our services and run our company. This includes your name, email address, savings goals, Circle participation data, linked bank account metadata (read-only), transaction data, device and usage data, and communication records. Savrr does not hold or transfer user funds.
What data will be shared?
We will not share your data with any third parties other than as described here, to fulfil our obligations to you, operate and develop our company, and to protect our interests. We will only share any data that is particularly relevant to our process in order to provide the services that we offer. We may share your information with regulators or legal bodies that request it.
We may also transfer your data internationally where required to provide our services. Where this is the case, we ensure appropriate safeguards, agreements, and risk assessments are in place to keep your data secure.
How long?
Your data will be stored only for as long as necessary for the purposes described in this policy.
Typical retention periods include:
· Account data: duration of account plus 2 years
· Financial records: up to 7 years
· Support communications: up to 3 years
· Analytics data: up to 24 months
Who can access my data?
We will never sell, share or otherwise distribute your data to any other third party other than as described here. Access to your data is carefully controlled.
How is my data kept secure?
We will store your data on secure servers. We use industry-standard security protocols/technology to secure your data.
About This Privacy Policy
This policy sets out how we will collect, store, and process the information you provide to us, the information we collect as a result of our interaction, the information we collect about you from other sources, or the information we service about you by using the information we hold.
This policy helps to protect us from data security risks, including breaches of confidentiality, failing to offer choice, reputational damage, and any other risks inherent in the collection, storage, or processing of your data.
With this policy, we will work towards meeting the following goals:
● Ensuring the protection of the individual’s privacy rights and personal information
● Promoting transparency and accountability in the processing of personal information
● Minimizing the risk of data breaches and unauthorized access to personal information
● Compliance with applicable laws, regulations, and guidelines
● Establishing a framework for effective management of personal information
Principles of Processing Personal Information
The General Data Protection Regulation (GDPR) describes how organisations must collect, handle, process, and store personal information. These rules apply regardless of whether data is stored electronically, on paper or other materials. To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully. GDPR is underpinned by eight important principles. These say that personal data must:
● Be processed fairly and lawfully;
● Be obtained only for specific, lawful purposes;
● Be adequate, relevant, and not excessive;
● Be accurate and kept up to date;
● Not be held for any longer than is necessary;
● Processed in accordance with the rights of the data subjects;
● Be protected in appropriate ways;
● Not be transferred internationally, unless appropriate safeguards are in place to ensure an adequate level of protection.
We take these responsibilities seriously; this document describes our approach to data protection.
Who We Are And How To Contact Us
Savrr Inc. is a Delaware corporation registered in the United States of America. Savrr Inc. is the Data Controller responsible for your personal data. You can contact us in any of the following ways:
Data Protection Contact: Jamilah Jafun
Company name: Savrr Inc.
Data Protection Lead Address: 1401 Lake Plaza Dr Suite 200-147, Spring TX 77389
Data Protection Lead Number: +1-281-671-7122
Data Protection Contact Email: privacy@savrrapp.com
OUR ARTICLE 27 REPRESENTATIVE
We have appointed EU and UK Representatives under Article 27 of the EU GDPR and UK GDPR respectively. Our appointed representatives are:
Our UK Representative:
Under Article 27 of the UK Data Privacy Act, we have appointed a UK Representative to act as our data protection agent. Our nominated UK Representative is: GDPR Local Ltd.
Adam Brogden contact@gdprlocal.com
Tel +44 1772 217800
1st Floor Front Suite
27-29 North Street, Brighton
England
BN1 1EB
Our EU Representative:
Under Article 27 of the GDPR, we have appointed an EU Representative to act as our data protection agent. Our nominated EU Representative is: Instant EU GDPR Representative Ltd.
Adam Brogden contact@gdprlocal.com
Tel +35315549700
INSTANT EU GDPR REPRESENTATIVE LTD
Office 2,
12A Lower Main Street, Lucan Co. Dublin
K78 X5P8
Ireland
To whom does this privacy policy apply?
We process your data to offer you our products and services and to run our company. This applies to all data we hold relating to identifiable individuals, even if that information technically falls outside of the GDPR. This policy relates to the following identified categories of data subjects:
● App users
● Website visitors
● Prospective users
● Users invited into Circles
● Partners
Contractors
Employees (if applicable)
What this policy applies to?
This section describes the purposes for processing your data and applies to the information about yourself that you choose to provide us with or that you allow us to collect. This includes:
● The information you provide when you contact us
● When you contact us to discuss using our services
● Information we collect about how you use the website
● Information relating to services we offer to you and other transactions including financial and other personal information required to complete these transactions
● Information that is given and stored as part of our ongoing relationship
● Information we collect as a result of our interaction,
● The information we collect about you from other sources,
● or information we service about you by using the information we hold.
We do not intentionally collect or process sensitive data about you. However, if we ever need to process special category data, we will do so only where permitted by law (including where we have your explicit consent) and will apply additional safeguards.
How your information will be collected and used?
We will only use your personal data for the purposes for which we collected it and as you would reasonably expect your data to be processed and only where there is a lawful basis for such processing, for example:
Purpose/Activity
Type of data
Lawful basis for processing
To register you as a new user
a. Identity
b. Contact
a. Performance of a contract with you
b.
To provide app functionality (goals, Circles, tips)
a. Identity
b. Contact
c. Account
d. Usage
a. Performance of a contract with you
b.
To manage our ongoing relationship with you which will include notifying you about changes to our terms, services or privacy policy, to maintain our records
a. Identity
b. Contact
c. Profile
d. Marketing and Communications
a. Performance of a contract with you
b. Necessary to comply with a legal obligation
c. Necessary for our legitimate interests to keep our records updated and to study how customers use our services
To use data analytics to improve our website, services, marketing, customer relationships and experiences
a. Technical
b. Usage
a. Necessary for our legitimate interests to define types of customers for our services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy (for the necessary cookies)
To provide customer support
a. Identity
b. Contact
c. Technical
d. Communications
a. Performance of a contract with you
b. Legitimate interests (support operations, service improvement)
To link financial accounts
a. Financial
b. Transaction
a. Performance of a contract with you
b. Consent (for connecting accounts via third-party provider)
Fraud prevention and security
a. Identity
b. Technical
a. Legitimate interests,
b. Legal obligation
We may collect and process information about you, including your name, contact details (including email address and mobile phone number), savings goals, linked financial account metadata, transaction data, device identifiers, IP address, and usage analytics. We may take personal information from a range of sources.
We will use your data for the purpose it was collected. Where we have your consent or another lawful basis, we may also use your personal information to send you marketing communications about services, promotions, and offers that may be of interest to you. This document explains how you can manage your communication preferences. Please note that, even if you opt out of marketing communications, we may still send you important service-related messages, including those necessary for the provision of any services we offer you. You will only receive marketing communications from us if:
● You requested information from us
● You provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications
● You have not opted out of receiving marketing
● We have an appropriate lawful basis for processing your personal data for this purpose
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
How to change your preferences
We operate in line with the GDPR data protection guidelines. We respect your rights and will respond to any request for access to personal information and requests to delete, rectify, transfer, data and to stop processing. We will also advise you on how to complain to the relevant authorities. Where possible any requests or objections should be made in writing to the Data Controller, or you can visit our website, call, or email us to contact us to exercise your rights, make a complaint, or change your preferences at any time.
Opting out at a later date
You have the right to amend or withdraw your consent at any time, including opting out of marketing communications or the processing of financial data. You can also object to the processing of your data and request its deletion. We respect all user rights as defined in the GDPR. If you have any questions, comments, or wish to file a complaint, please contact us.
How we store and process your data
Your data is stored on secure servers. We use encryption in transit and at rest, access controls, and vendor security reviews. Where data is transferred internationally, we rely on Standard Contractual Clauses and appropriate safeguards. Your data is retained in accordance with the retention periods outlined earlier in this policy.
We will only use your personal data for the purposes for which it was collected unless we reasonably believe that another use is necessary and compatible with the original purpose. If you would like more information about the compatibility of a new purpose with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis for doing so.
In certain circumstances, we may be legally required to disclose your personal information without your knowledge. These circumstances include legal obligations, ongoing or prospective legal proceedings, or to establish, exercise, or defend our legal rights. This may involve providing information to others for fraud prevention or credit risk reduction. We may also disclose information if we believe a court or other competent authority would likely order us to do so.
Our obligations
As the Data Controller, we are legally responsible for the handling of the information you provide to us. We are committed to complying with the GDPR in all aspects of how we use and share your personal data.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
● Request access to your personal data;
● Request correction of your personal data;
● Request erasure of your personal data;
● Object to processing of your personal data;
● Request restriction of processing your personal data;
● Request transfer of your personal data;
● Right to withdraw consent.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We aim to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Third Parties
We may have to share your personal data with selected third parties in order to meet our obligations to you and for the purposes described in this document. These include cloud hosting providers, analytics providers, customer communication platforms, support platforms, subscription management providers, and regulated financial data providers.
● Service providers who provide IT and system administration services;
● Third parties including data processors, suppliers, service providers, equipment providers, and other third parties as required to run and grow our business;
● Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, credit scoring, banking, legal, fraud protection, insurance and accounting services;
● Other technology companies providing tracking, analytics, and advertising companies;
● Social media companies;
● Companies in our Group of companies
● Partners and other organisations involved in the provision of our services to you and as required to operate our company;
● Government organisation, regulators, other legal authorities and other relevant jurisdictions who require reporting of processing activities in certain circumstances;
● Third parties to whom we sell, transfer, or merge parts of our business or our assets;
● Other companies as required to meet our obligations to you and run our business.
This Privacy Policy applies to Canadian residents only. See privacy policy for US residents.
Introduction
This addendum applies to users located in Canada and supplements our main Privacy Policy. It is designed to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act respecting the protection of personal information in the private sector (Law 25).
Information We Collect from Canadian Users
Financial Information via Plaid
When you connect your bank accounts through Plaid Technologies Inc., we collect:
Bank account balances and transaction history
Account holder names and account numbers
Financial institution information
Transaction descriptions, dates, and amounts
Purpose: To provide account aggregation, spending visualization, savings tracking, and financial insights within the Savrr app.
AI Generated Tips
Savrr uses artificial intelligence (“AI”) technology to deliver daily money and savings tips within the app. These tips are not individualized; rather, they are selected based on your Money Mastery Level: Beginner, Intermediate, or Advanced; which is determined by your score on our in-app financial quiz.
All users within the same level receive the same category of tips.
We may retain a record of the tips shown to users for a limited time to ensure quality, accuracy, and compliance.
These records are used only to improve our content, monitor for accuracy, and respond to user inquiries.
No personal financial or identifying information is shared with our AI provider.
Account and Profile Information
Name and email address
Device information and identifiers
App usage data and preferences
Purpose: To maintain your account, provide customer support, and improve our services.
Your Consent Rights
Express Consent
By connecting your bank accounts through Plaid, you provide express consent for us to:
Access your financial account information through Plaid
Store and process this information to provide Savrr's services
Use aggregated, anonymized data for service improvements
Withdrawing Consent
You may withdraw your consent at any time by:
Disconnecting bank accounts within the Savrr app (Settings > Connected Accounts)
Deleting your Savrr account (Settings > Delete Account)
Contacting us at privacy@savrrapp.com
Note: Withdrawing consent may limit or prevent your ability to use certain Savrr features. Upon withdrawal, we will delete your personal information within 30 days unless we have a legal obligation to retain it.
How We Use Your Information
We use your personal information only for the purposes disclosed at the time of collection:
Service Delivery: Displaying account balances, categorizing transactions, providing savings insights
Customer Support: Responding to inquiries and troubleshooting issues
Service Improvement: Analyzing aggregated, anonymized usage patterns
Legal Compliance: Meeting regulatory and legal requirements
We do NOT:
Sell your personal information to third parties
Use your financial data for marketing purposes
Share your information with advertisers
Data Sharing and Third-Party Service Providers
Plaid Technologies Inc.
Plaid connects to your financial institutions on our behalf. When you use Plaid:
Plaid collects your bank login credentials and account information
Plaid is subject to its own privacy policy
We are accountable for how Plaid handles your data on our behalf
Other Service Providers
We may share your information with:
Cloud hosting providers (e.g., AWS, Google Cloud) for data storage
Analytics providers (anonymized data only)
Customer support tools
All service providers are contractually required to protect your information and use it only for specified purposes.
Data Storage and Cross-Border Transfers
Where Your Data is Stored: [Specify: e.g., "Your data is stored on servers located in the United States/Canada"]
Cross-Border Transfers: Your personal information may be processed and stored outside of Canada, including in the United States. When transferred outside Canada, your information remains protected by:
Contractual safeguards with service providers
Compliance with PIPEDA's cross-border transfer requirements
Industry-standard security measures
Please note that data stored in other countries may be subject to lawful access by courts, law enforcement, and national security authorities of that jurisdiction.
Data Security
We implement appropriate technical and organizational safeguards to protect your financial information, including:
Encryption of data in transit and at rest
Secure authentication mechanisms
Regular security assessments
Access controls limiting who can view your data
Employee confidentiality agreements
However, no system is completely secure. We cannot guarantee absolute security of your information.
Please reference our security page for more details/more comprehensive view.
Data Retention
We retain your personal information only as long as necessary for the purposes identified:
Active accounts: Data retained while your account is active
Deleted accounts: Personal information deleted within 30 days of account deletion
Legal requirements: Some information may be retained longer to comply with legal obligations (e.g., tax records, fraud prevention)
Your Privacy Rights
Under PIPEDA, you have the right to:
Access Your Information
Request access to the personal information we hold about you. We will respond within 30 days.
Correct Your Information
Request corrections to inaccurate or incomplete personal information.
Request Deletion
Request deletion of your personal information (subject to legal retention requirements).
Withdraw Consent
Withdraw consent for data collection and processing at any time.
File a Complaint
Challenge our compliance with privacy laws by contacting us or filing a complaint with the Office of the Privacy Commissioner of Canada.
To exercise these rights, contact us at: privacy@savrrapp.com
Data Breach Notification
In the event of a data breach that poses a real risk of significant harm, we will:
Notify affected individuals as soon as feasible
Notify the Privacy Commissioner of Canada
Provide information about the breach, its potential impact, and steps we're taking
Quebec Residents - Additional Rights
If you reside in Quebec, you have additional rights under Law 25:
Enhanced consent requirements: We obtain explicit consent for sensitive information processing
Right to data portability: Request your information in a structured, commonly used format
Automated decision-making: Right to know about and challenge any automated decisions affecting you (Savrr does not currently use automated decision-making that significantly impacts users)
Privacy impact assessments: We conduct privacy impact assessments for high-risk processing activities
Language
For Quebec residents: This privacy policy is available in both English and French. In case of any discrepancy, the French version prevails for Quebec residents.
Version française disponible sur demande à privacy@savrrapp.com
Children's Privacy
Savrr is not intended for use by individuals under the age of 13 (or 16 in Quebec). We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We will notify you of material changes to this privacy policy by:
Email notification to your registered email address
Prominent notice within the Savrr app
Updating the "Last Updated" date
Continued use of Savrr after changes constitutes acceptance of the updated policy.
Contact Us
Email: privacy@savrrapp.com
Mailing Address: 1401 Lake Plaza Drive, Suite 200 - 147, Spring, Texas 77389
For privacy complaints or inquiries:
Email us at privacy@savrrapp.com
We will respond within 30 days
Office of the Privacy Commissioner of Canada:
Website: www.priv.gc.ca
Toll-free: 1-800-282-1376
Commission d'accès à l'information du Québec (for Quebec residents):
Website: www.cai.gouv.qc.ca
Toll-free: 1-888-528-7741
This Privacy Policy applies to Canadian residents only. See privacy policy for US residents.
Introduction
This addendum applies to users located in Canada and supplements our main Privacy Policy. It is designed to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act respecting the protection of personal information in the private sector (Law 25).
Information We Collect from Canadian Users
Financial Information via Plaid
When you connect your bank accounts through Plaid Technologies Inc., we collect:
Bank account balances and transaction history
Account holder names and account numbers
Financial institution information
Transaction descriptions, dates, and amounts
Purpose: To provide account aggregation, spending visualization, savings tracking, and financial insights within the Savrr app.
AI Generated Tips
Savrr uses artificial intelligence (“AI”) technology to deliver daily money and savings tips within the app. These tips are not individualized; rather, they are selected based on your Money Mastery Level: Beginner, Intermediate, or Advanced; which is determined by your score on our in-app financial quiz.
All users within the same level receive the same category of tips.
We may retain a record of the tips shown to users for a limited time to ensure quality, accuracy, and compliance.
These records are used only to improve our content, monitor for accuracy, and respond to user inquiries.
No personal financial or identifying information is shared with our AI provider.
Account and Profile Information
Name and email address
Device information and identifiers
App usage data and preferences
Purpose: To maintain your account, provide customer support, and improve our services.
Your Consent Rights
Express Consent
By connecting your bank accounts through Plaid, you provide express consent for us to:
Access your financial account information through Plaid
Store and process this information to provide Savrr's services
Use aggregated, anonymized data for service improvements
Withdrawing Consent
You may withdraw your consent at any time by:
Disconnecting bank accounts within the Savrr app (Settings > Connected Accounts)
Deleting your Savrr account (Settings > Delete Account)
Contacting us at privacy@savrrapp.com
Note: Withdrawing consent may limit or prevent your ability to use certain Savrr features. Upon withdrawal, we will delete your personal information within 30 days unless we have a legal obligation to retain it.
How We Use Your Information
We use your personal information only for the purposes disclosed at the time of collection:
Service Delivery: Displaying account balances, categorizing transactions, providing savings insights
Customer Support: Responding to inquiries and troubleshooting issues
Service Improvement: Analyzing aggregated, anonymized usage patterns
Legal Compliance: Meeting regulatory and legal requirements
We do NOT:
Sell your personal information to third parties
Use your financial data for marketing purposes
Share your information with advertisers
Data Sharing and Third-Party Service Providers
Plaid Technologies Inc.
Plaid connects to your financial institutions on our behalf. When you use Plaid:
Plaid collects your bank login credentials and account information
Plaid is subject to its own privacy policy
We are accountable for how Plaid handles your data on our behalf
Other Service Providers
We may share your information with:
Cloud hosting providers (e.g., AWS, Google Cloud) for data storage
Analytics providers (anonymized data only)
Customer support tools
All service providers are contractually required to protect your information and use it only for specified purposes.
Data Storage and Cross-Border Transfers
Where Your Data is Stored: [Specify: e.g., "Your data is stored on servers located in the United States/Canada"]
Cross-Border Transfers: Your personal information may be processed and stored outside of Canada, including in the United States. When transferred outside Canada, your information remains protected by:
Contractual safeguards with service providers
Compliance with PIPEDA's cross-border transfer requirements
Industry-standard security measures
Please note that data stored in other countries may be subject to lawful access by courts, law enforcement, and national security authorities of that jurisdiction.
Data Security
We implement appropriate technical and organizational safeguards to protect your financial information, including:
Encryption of data in transit and at rest
Secure authentication mechanisms
Regular security assessments
Access controls limiting who can view your data
Employee confidentiality agreements
However, no system is completely secure. We cannot guarantee absolute security of your information.
Please reference our security page for more details/more comprehensive view.
Data Retention
We retain your personal information only as long as necessary for the purposes identified:
Active accounts: Data retained while your account is active
Deleted accounts: Personal information deleted within 30 days of account deletion
Legal requirements: Some information may be retained longer to comply with legal obligations (e.g., tax records, fraud prevention)
Your Privacy Rights
Under PIPEDA, you have the right to:
Access Your Information
Request access to the personal information we hold about you. We will respond within 30 days.
Correct Your Information
Request corrections to inaccurate or incomplete personal information.
Request Deletion
Request deletion of your personal information (subject to legal retention requirements).
Withdraw Consent
Withdraw consent for data collection and processing at any time.
File a Complaint
Challenge our compliance with privacy laws by contacting us or filing a complaint with the Office of the Privacy Commissioner of Canada.
To exercise these rights, contact us at: privacy@savrrapp.com
Data Breach Notification
In the event of a data breach that poses a real risk of significant harm, we will:
Notify affected individuals as soon as feasible
Notify the Privacy Commissioner of Canada
Provide information about the breach, its potential impact, and steps we're taking
Quebec Residents - Additional Rights
If you reside in Quebec, you have additional rights under Law 25:
Enhanced consent requirements: We obtain explicit consent for sensitive information processing
Right to data portability: Request your information in a structured, commonly used format
Automated decision-making: Right to know about and challenge any automated decisions affecting you (Savrr does not currently use automated decision-making that significantly impacts users)
Privacy impact assessments: We conduct privacy impact assessments for high-risk processing activities
Language
For Quebec residents: This privacy policy is available in both English and French. In case of any discrepancy, the French version prevails for Quebec residents.
Version française disponible sur demande à privacy@savrrapp.com
Children's Privacy
Savrr is not intended for use by individuals under the age of 13 (or 16 in Quebec). We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We will notify you of material changes to this privacy policy by:
Email notification to your registered email address
Prominent notice within the Savrr app
Updating the "Last Updated" date
Continued use of Savrr after changes constitutes acceptance of the updated policy.
Contact Us
Email: privacy@savrrapp.com
Mailing Address: 1401 Lake Plaza Drive, Suite 200 - 147, Spring, Texas 77389
For privacy complaints or inquiries:
Email us at privacy@savrrapp.com
We will respond within 30 days
Office of the Privacy Commissioner of Canada:
Website: www.priv.gc.ca
Toll-free: 1-800-282-1376
Commission d'accès à l'information du Québec (for Quebec residents):
Website: www.cai.gouv.qc.ca
Toll-free: 1-888-528-7741